Support
Minstrel Support
Get help with downloads, activation, StoreKit purchases, local project files, exports, and writing assistance setup.
Contact
Email support and include the Minstrel version, macOS version, and the exact error message or step that failed.
Email supportActivation and purchases
Include whether you installed the direct-download build or Mac App Store build, plus any subscription, trial, or restore error text you see.
Project files
Tell us what action failed and what file type was involved. Please do not send a full draft unless we specifically ask for a small test file.
Writing assistance setup
Include the provider you selected, the model if relevant, and the visible error message. Do not send API keys.