Trial, subscription, and activation
Start a trial, subscribe, restore a purchase, or troubleshoot activation.
Before contacting support
- 1Confirm whether you installed Minstrel from the direct download or the Mac App Store.
- 2Check that the Mac is online while starting a trial, subscribing, or restoring a purchase.
- 3Copy the exact error message and note your Minstrel and macOS versions.
- 4Contact support without including passwords, private keys, or a full manuscript.